Businesses wouldn't function without helpdesk platforms and strong IT support for all of the apps and systems plugged into your enterprise infrastructure. The danger where CRM is concerned is when you ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You've spent thousands - tens of thousands! - on a customer ...

Juggling customer details, remembering follow-ups, and keeping track of every interaction can be overwhelming for small ...

Integrating CRM software with .NET applications is one of the best strategies for achieving quick and accurate data-driven decisions. However, here is where it gets challenging.

Really Simple Systems, a provider of online and small business CRM systems, has launched a new extension to its Marketing module that includes all mass emailing functionalities that had traditionally ...

LONDON, September 20, 2010 /PRNewswire/ — A recent survey conducted byAdvanceNet – http://www.advancenet.co.za – Africa's leading simple CRM(http://www ...

Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ...

Nutshell reports that startups must choose CRMs based on growth stages, ensuring alignment with current needs and planning ...

The best CRM for accountants is Hubspot: It’s simple and easy to use, offers a huge range of accounting-specific integrations needed to work with your existing software, and automation tools that will ...

Can traditional CRM systems keep up? Know how AI Agents are transforming CRMs into smart, proactive platforms that automate ...

Jennifer Simonson is a business journalist with a decade of experience covering entrepreneurship and small business. Drawing on her background as a founder of multiple startups, she writes for Forbes ...