Zoom Video Communications ZM recently entered into a definitive agreement to acquire Five9 FIVN, a provider of the intelligent cloud contact center, in a deal worth nearly $14.7 billion to target ...

Zoom Video Communications has spent resources on developing a robust slate of new products, such as the Phone and Contact Center, to diversify its dependence away from Zoom Online. Despite efforts to ...

Zoom has announced an expansion of its partner network with the launch of the Zoom Partner Demand Center. The videoconferencing software provider calls the new solution a turnkey platform that offers ...

‘With Claude guiding agents toward trustworthy resolutions and powering self-service for end-users, companies will be able to take customer relationships to another level,’ says Zoom’s Chief Product ...