The business model of technology and software providers has changed significantly over the last decade, reflecting how digital services are now consumed and valued. What was once built around selling ...

Terms seem to change meaning so often in IT. It used to be that outsourcing conjured up images of Bangalore. For many firms, outsourcing now is synonymous with software-as-a-service from companies ...

Times have changed in the networking industry, as has nomenclature. In the beginning, carriers were the only service providers. Then came deregulation and divestiture, and the industry was awash with ...

Screening software as a service providers is a vital—and challenging—task for a company’s leaders. In many cases, they’re shopping for an “engine” that will power essential work—maintaining customer ...

Earlier this month, I attended the SaaStr event for software-as-a-service providers. The event is geared toward smaller SaaS companies that want to share ideas to learn how to scale and grow. The ...

In recent weeks, a range of large “software-as-a-service” companies, including Salesforce, ServiceNow and Oracle, have seen their share prices tumble. Even if you’ve never used these companies’ ...