Jul. 3—CHARLESTON — Dubbing a telephone and internet provider's response to "disastrous customer service problems" as "completely inadequate," the Public Service Commission of West Virginia has called ...

Aug. 24—During the state's history, West Virginians have had to fight — for miners' rights, for black lung benefits, for their country and, sometimes, to eke out a living when the coal mines were shut ...

Legislators could be asked for help in pushing communications provider Suddenlink to reestablish a customer service center in West Virginia. Charlotte Lane Charlotte Lane, the chairwoman of the Public ...

CHARLESTON, W.Va. — West Virginia regulators fined Suddenlink Communications $2.2 million on Wednesday and ordered it to locate a call center in the state following customer complaints about the ...

LAKE CHARLES, La. (KPLC) - After Hurricane Laura struck Southwest Louisiana at the end of August, Suddenlink’s CEO visited Lake Charles in September and said he expected service to be fully restored ...

NEW YORK--(BUSINESS WIRE)--Today, Altice USA (NYSE: ATUS) announces that its Suddenlink brand has rebranded to Optimum, bringing the company’s telecommunications products and services under one ...

Suddenlink has launched its new High Speed Internet 20.0 service in Muskogee and Wagoner. This features a download speed of up to 20 Megabits per second (Mbps), which is believed to be the fastest ...

CHARLESTON — The House of Delegates committee working on a bill laying out new broadband regulations heard from Suddenlink Communications on Monday on what the cable and internet service provider was ...

CHARLESTON, W.Va. — Suddenlink, which has around 190,000 internet and cable subscribers in West Virginia, will become Optimum by the end of the year. However, for Delegate Daniel Linville (R-Cabell), ...

CHARLESTON, W.Va. (WSAZ) - The Public Service Commission has ordered Suddenlink Communications to show why it should not be required to take specific remedial steps to improve service to customers and ...

Jessica Farrish, The Register-Herald, Beckley, W.Va. October 26, 2021 at 12:01 AM Oct. 26—Del. Mick Bates from Raleigh County has joined another state lawmaker in asking West Virginians to email their ...

On June 8 Suddenlink launched Suddenlink2GOTM, an online video service, featuring tens of thousands of full-length TV episodes and shorter video clips – plus more than 1,300 movies – all accessible ...