Imagine if you had the chance to buy a car 10 years ago that included a DVD player, Sirius XM radio, OnStar, automatic parking capabilities and dozens of other advanced features. Chances are you would ...

Mitel is a well-known business communications company. Check out our review to understand the features, pros and cons. We may receive a commission from our partners if you click on a link to review or ...

A small business private branch exchange system gives each of your employees access to multiple phone lines through their desk's phone. The systems are easy to operate and provide great support, but ...

When buying a phone system for your small business, consider that it’s all about the acronyms. For example: Do you know a KSU from a VoIP? Before you buy, it’s good to understand the differences among ...

Switchboard systems have certainly evolved since the early days of the telephone in the late 1800s. They now include numerous features and functions which can significantly improve customer service ...

business.com’s team of experts regularly test, evaluate and compare business solutions to identify the best software and services across industries. These independent investigations involve extensive ...

Automated phone systems have become nearly ubiquitous in our efficiency-driven society, and many people frequently interact with them. Even though these phone systems, more formally known as ...

A telephone system that uses an in-house PBX or key system or an external cloud provider. Desk and portable phones must be compatibile with the system. See key system and PBX. THIS DEFINITION IS FOR ...

Major telecommunications carriers are phasing out “POTS” — the copper-wire, analog “plain old telephone system” many businesses still use. And with CDC data showing that only about 23 percent of U.S.