RICHMOND, Calif. (KGO) -- The last thing you want if you travel overseas is to incur roaming charges that send your wireless bill into the stratosphere. That's what happened to a Richmond woman until ...

When a cell phone plan promises to be $65 a month, most people expect a bill somewhere in that ballpark. For Verizon customers, however, the reality often looks very different. Across social media, ...

STATEN ISLAND, N.Y. — A day after a nationwide outage impacted over a million of its customers, Verizon Wireless is vowing to make it right with a financial benefit. In a post to X shortly after 10 ...

Dear Lillie: You didn't get service so you shouldn't have to pay for it. July 18, 2013 — -- Dear ABC News Fixer: I work at a private law firm which also acts as the Office of the City Attorney ...