After a Jan. 14 outage that lasted hours and frustrated customers, Verizon announced it would provide account credits to those affected. Users began reporting Verizon service disruptions right around ...

Verizon is preparing to offer an olive branch to its customers after an outage took its cellular service offline for nearly ten hours. Here's how to get it. On Wednesday, around 12:30 PM ET, Verizon ...

Long wait time on Verizon chat and Verizon Customer Service today? Following a massive Verizon outage on Wednesday, Jan. 14, customers will get a small credit today if they log into My Verizon app, ...