Sophie Live evolves remote visual assistance from human-only video support to intelligent-first service, using proprietary Visual AI models to assist service agents and improve outcomes with every ...

NEW YORK, Oct. 16, 2024 /PRNewswire/ -- TechSee, a global leader in visual customer assistance, today announced it has launched VRAi on Salesforce AppExchange, a leading enterprise marketplace for ...

SAN FRANCISCO--(BUSINESS WIRE)--SightCall, a global leader of augmented reality (AR)-powered visual assistance, today announced its SightCall for Genesys Cloud CX™ solution is now available on Genesys ...

In today's competitive business landscape, managing service delivery and mitigating downtime costs are critical for Original Equipment Manufacturers (OEMs) and their customers. Downtime can have a ...

Business leaders are responsible for examining and implementing technologies that are proven, cost-effective and easy to use while also offering long-term solutions that reimagine workflows, speed up ...

In order to improve communication between doctors and patients, researchers have now developed visual aids to help patients understand treatment plans. Thanks to numerous research projects, treatments ...

ROCHESTER, N.Y., March 30, 2021 /PRNewswire/ -- Vuzix® Corporation (NASDAQ: VUZI), ("Vuzix" or, the "Company"), a leading supplier of Smart Glasses and Augmented Reality (AR) technology and products, ...

SAN FRANCISCO--(BUSINESS WIRE)--SightCall, the leading augmented reality (AR)-powered visual assistance platform, today announced the closing of $42 million in Series B funding led by InfraVia Capital ...

Long before COVID-19 precipitated “digital transformation” across the world of work, customer services and support was built to run online and virtually. Yet it too is undergoing an evolution ...

Help Lightning, a remote visual assistance software leader, has just secured an additional $3 million in growth equity from its Series A funding round - a show of trust and backing for remote visual ...