- New research from Really Simple Systems reveals high confidence in online CRM, web CRM and small business CRM systems as over half of those surveyed see better value than in-house equivalents - From ...

- Online CRM, web CRM and small business CRM users will no longer have to use third party emailing systems - John Paterson, CEO of online CRM, web CRM and small business CRM company, Really Simple ...

When we discuss Customer Relationship Management (CRM) it's often in the context of technology. But technology is only one element, and not the hardest one to grasp. CRM is about people, processes and ...