Software quality assurance management (QA) is the process of making sure that quality requirements for products or services are fulfilled. Quality assurance methods ensure that all requirements have ...

Over the last few months, I have heard various experienced and knowledgeable experts state (emphatically no less) totally contradictory opinions regarding quality assurance (QA), quality control (QC), ...

An essential step before a new tech product or service is launched into the market is quality assurance—making sure the end product functions as intended and that features are optimized for a good ...

Your development team has spent a lot of time and energy working on a new tech project, and now it’s time to take the final steps before deploying it. It can be a daunting process—while you don’t want ...

Contact centers are more than just service hubs—they're where the critical interactions that shape brand perception and loyalty occur. Contact center quality assurance (QA) ensures that every customer ...

For over four decades, Alison Vuille has helped direct the quality assurance process for the Army’s sensors, goggles, night vision devices and numerous other platforms and programs. Vuille has spent ...