South African enterprises use omnichannel strategies to drive measurable ROI, reduce costs and transform customer satisfaction scores.

CRMwHATA integrates the WhatsApp Business API with other digital channels such as Facebook, Instagram, Telegram, and web chat ...

Starting next year, AI companies won’t be allowed to use WhatsApp as a chat interface. Here are the details. For the past few months, companies such as OpenAI and Perplexity have launched phone ...