eBay (EBAY) delivered Q3 2023 results that reinforce the title of my previous analysis, When 'Cheap' Isn't Always A Good Deal. As we inch closer to 2024, I lay out my assumptions for eBay's 2024 ...

Ebay is focusing on AI’s ability to enhance personalization both during customer visits to the site and prior. The company started using generative AI to personalize U.S. emails via its customer ...

Ebay, which has been quick to deploy AI-powered chatbots as well as conversational and interactive agents, has taken the next step by using agentic AI to deliver real-time, hyper-personalized product ...

In response to complaints from users, eBay Sunday announced it will expand customer service in the U.S. and Canada while reducing some of the fees it charges sellers. Within the next 90 days, eBay ...