Shoppers question new costs as malls search for ways to adapt.

Target announces big retail strategy shift as customers question whether it will work.

Costco shoppers have filed a class action lawsuit seeking refunds from the wholesaler following higher prices due to President Donald Trump’s tariffs ...

Costco has a lot going for it, with its wide range of products at excellent prices. However, the warehouse has flaws that customers regularly complain about.

The one-store grocery trip is getting expensive. Many shoppers are realizing no single store has the lowest prices on everything anymore. The “3-St ...

Editor's note: The following is the sixth installment in Retail Dive's Consumer Survey, a six-part series examining the psyche of the American consumer and the evolving role of the brick-and-mortar ...

Instacart announced today that it’s launching a new “Cart Star” rewards program for shoppers on its platform. The program will offer incentives in three tiers: gold, platinum and diamond. To qualify ...

Editor's note: The following is the first installment in Retail Dive's Consumer Survey, a six-part series examining the psyche of the American consumer and the evolving role of the brick-and-mortar ...

Pick up a pint before it sells out.

In an era dominated by AI‑powered cameras, smart shelves and predictive analytics, the traditional mystery shopper strategy for retailers might seem like a thing of the past. But as the founder and ...