When used for customer service, IPA enhances the customer experience with quick response times, round-the-clock availability, and virtually no human errors. Intelligent process automation (IPA) blends ...

Robotic process automation (RPA) offers the promise of supporting complex and bespoke business processes, while not necessarily sacrificing the advantages of using a 'vanilla' version of a software ...

Over the past two years, we’ve witnessed digital players entering vertical markets at an astonishing rate, introducing radically new offers, disrupting the ways in which businesses interact with ...

Implementation of robotic process automation (RPA) involves the deployment of software robots that execute recurring clerical tasks. Bots complemented by artificial intelligence can streamline even ...

Seventy nine percent of business and IT leaders expect to see efficiency gains of at least 25% from the fusion of AI and process automation, according to a recent survey conducted by my company.