A big part of growth is knowing you need to change and adapt. Teams that take this to heart will know that even if their work gets done it doesn’t mean you can’t improve it or make it easier for ...

In the digital economy, speed, precision, and compliance are non-negotiable, and organizations can’t afford to have inefficient processes getting in the way of those objectives. In order to be ...

Continuing with my Reader’s Choice series, this week I’m focusing on service-level management and business process management tools recommended by our readers. For those just tuning in to this series, ...

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

No matter what industry you work in, process breakdowns can be a costly problem, one that BPM (business process management) tools are meant to address. However, many BPM tools, such as defect trackers ...

BEA Systems Inc. last week unveiled a new version of a tool it acquired last year that it said can be used to build and manage collaborative business processes. The updated AquaLogic Interaction ...