These organizations tend to have rapidly changing business processes — along with a host of legacy applications or third-party solutions that need to be integrated with the hosted solution. On-premise ...

Someone remind me what the point of on-premise is again. Microsoft was quite clear that Cloud users would get first dibs on their 2013 update and 2014 is looking eerily similar. So is this a clear ...

The many pros of on-demand CRM software solutions. I laugh when I hear people express disdain for the benefits of on-demand software. On-demand has taken the IT industry by storm for eight years — ...

The on-demand CRM market has quickly found a new friend in the small-to-midsize business (SMB) space, which now realizes it needs to have formal CRM software in order to stay afloat in an increasingly ...

SAP says its goal in finally delivering an on-demand customer relationship management system is to build something that's a dramatic departure from rivals' products. The software giant says its ...

Since the late 1980's CompanionLink Software has sold a very popular suite of products that have enabled mobile users to synchronize their devices (we’re talking BlackBerrys and Palm Pilots all the ...

When Tim Kinsella became chief executive of Hospitality Solutions International in 2003, he came with a set idea of the technology that would help the software company's largely remote sales team ...

"A hosted call center isn't as secure as my on-premise software." "A cloud call center can't scale to meet seasonal demands." "It won't integrate with my CRM." These are just a few of the common ...

Dr. Chris Hillman, Global AI Lead at Teradata, joins eSpeaks to explore why open data ecosystems are becoming essential for enterprise AI success. In this episode, he breaks down how openness — in ...

CRM is a tool that allows you to provide a better customer experience. It brings all information to one place, making it easier for you to personalise your messaging and offerings. In addition, CRM ...

Oracle will allow customers to convert money they’re now spending on annual support for on-premises into software subscriptions for its SaaS (software as a service) applications, in a bid to block ...