"Our online remote support platform enables our customers to manage all their IT needs from a single source," the spokesperson added. "Our team has unmatched experience in handling Windows systems.

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As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC ...

Posts from this topic will be added to your daily email digest and your homepage feed. If you’re constantly being asked for computer support from distant friends and relatives, this can make your life ...

Fraudsters who use remote desktop support programs while scamming their victims have made it difficult for at least one legitimate IT company to convince users that it's not trying to steal their ...

UB's Remote Desktop service is retiring March 23, 2026. Please use UBVPN instead. Access your (powered-on) work computer from home to use its programs and files ...

Many organizations that use Remote Desktop Services or Terminal Services are not using a VPN connection before allowing connections to their in-house servers or workstations. If no VPN is required, ...