In these turbulent times learning how to manage disputes is a must. by Peter T. Coleman The past few years have been exhausting for many Western organizations. Civil strife seems to be widespread, ...

Giving performance feedback is a part of every people leader’s job. And yet, in my work with these leaders and teams, I’ve found that they often have negative mental models of what a feedback ...

My dad was a man of few words—quiet and gentle, not one to talk about himself. He lived with Parkinson’s, but he never let that define him. Not long before he passed, I asked him how he wanted to be ...

In 1984, the physician Howard Beckman and his colleagues recorded 74 medical conversations, all of which began with a doctor asking a patient what their concern was. Seventy percent of patients were ...

Advancing in a career can come with a variety of benefits — the more expert one becomes, the more one is sought out for guidance and perspective. Invitations to give talks, serve in leadership roles, ...

Despite record rapid adoption and persistent media hype — ranging from dystopian to utopian coverage — generative AI is more of an area of intellectual promise or concern for businesses than an ...

In every organization, high performers are the driving force behind innovation, productivity, and excellence. They consistently exceed expectations, push boundaries, and inspire those around them. Yet ...

Do you find meetings with your team disintegrate into dysfunction and chaos, resulting in ineffective decision-making, inadequate solutions, and team members ...

The sudden scrapping of a project with no explanation, a surge of meetings flooding your calendar, or the unexpected arrival of a new hire: When your new boss is making hasty decisions without clear ...

There are plenty of reasons we experience disappointment over the course of our careers: the leadership roles, pitches, and awards we want but don’t land. The words and actions of people at work, in ...

Leaders thriving in this moment can name uncertainty, stay grounded in principle, and demonstrate care. Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only ...