We provide general guidance to businesses and consumers about consumer law. We investigate repeated and ongoing consumer problems. We take reports from people about possible issues under consumer law ...

The Internet data tables are prepared biannually from the ACCC's Internet Activity record keeping rule. The data tables provide information on the: number of retail fixed broadband services in ...

Honest advertising and selling practices under the Competition and Consumer Act 2010 benefit small businesses and consumers alike. Enterprising small businesses should be able to prosper on the merit ...

Through a direction from the federal Treasurer, the Australian Competition and Consumer Commission, under Part VIIA of the Competition and Consumer Act 2010, monitors the prices, costs and profits of ...

We set out our priorities to achieve compliance with the Competition and Consumer Act 2010 and other legislation we enforce. Our policy outlines our enforcement powers, functions, priorities and ...

In this report we're seeking to demonstrate the importance of safe battery supply and design to support consumer confidence in the safety of Li-ion products. Correction: This publication was amended ...

The Franchising Code of Conduct is a mandatory code. It is prescribed under the Competition and Consumer Act 2010. The code regulates the conduct of franchising participants toward each other. It ...

You can use the enquiry form to ask a question about our work or where to find information. We are currently experiencing a high volume of contacts. We aim to respond to enquiries within 15 business ...

We take reports of potentially anti-competitive behaviour, including exclusive dealing. We investigate exclusive dealing arrangements that are potentially anti-competitive. We enforce the law on ...

Franchisors and franchisees have rights and obligations under the: Franchising Code of Conduct competition and consumer laws. The ACCC regulates the franchising code and the Competition and Consumer ...

how businesses promote, sell and deliver products and services what terms they use in contracts how businesses take payment from consumers. If a business behaves very harshly, especially towards ...

In this booklet you will find answers to some of the questions most commonly asked by consumers, such as what rights you have when something you buy breaks or fails to perform as expected when you may ...