AI-driven simulations are helping organizations close sales execution gaps by turning practice into measurable readiness and ...

Digital vendors and e-commerce businesses enter 2026 facing a radically changed retail landscape, shaped by rising customer expectations, tighter margins, and rapid advances in AI-driven commerce ...

Package thieves snatched US$12 billion in goods this year, according to a report released Tuesday by Security.org. Based on a survey of 11,000 adults in 50 states, the report also noted that ...

Automated imagery is emerging as a core CRM asset, helping SMBs standardize visuals, reduce friction, and strengthen retention across mobile-first retail channels. AI storefronts are narrowing ...

Industry research suggests that around 96% of consumers find shoppable videos a desirable e-commerce feature that helps make purchasing decisions easier. On the sell side, 72% of businesses report ...

Artificial intelligence (AI) is driving more innovation in e-commerce, turning what was once an intriguing concept into a must-have competitive advantage. No longer just a tool for efficiency, AI is ...

While e-commerce companies embrace automation to streamline fraud prevention and enhance customer experience, many finance teams still rely on outdated manual ...

Virtual agents and AI chatbots will be eating into search engine volumes over the next two years, causing them to decline by 25%, according to a report released Monday by technology research and ...

Merchants lose billions to fraud every year, but theft estimates are often underestimated. That’s because, as a report released Wednesday pointed out, the actual cost of fraud can be much higher.

Summer may be ending, but consumer demand isn’t. Small retailers can turn seasonal inventory into revenue with email and SMS—fast, affordable tools that don’t require big-box budgets. Amazon’s Prime ...

Most Popular on E-Commerce Times Last 24 Hours Returnuary Turns Holiday Returns Into a Margin Problem Are Your Product Pages Invisible to AI? Retail’s New Fix The Death of Page One: AI Storefronts ...

eBay announced in a recent email to users that starting Feb. 20, it will prohibit third-party chatbots and AI agents from autonomously placing orders on its platform. The change aligns with updates to ...