Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. HappyFox Service Desk provides businesses with simple, ...

I've been building websites and marketing campaigns for small businesses since 2010. I also run two businesses of my own: Hired Gunn Writing & Consulting and the Weeknight Writers group. I'm obsessed ...

Beirut, 16 February 2026 – Lebanon today launched its first centralized National Trade Help Desk, a platform designed to provide hands-on support to micro, small, and medium enterprises (MSMEs). The ...

For the repeated time, attackers have targeted systems with the ticketing software SolarWinds Web Help Desk (WHD). Following successful attacks, it is to be assumed that PCs are fully compromised.

The Microsoft Defender Research Team observed a multi‑stage intrusion where threat actors exploited internet‑exposed SolarWinds Web Help Desk (WHD) instances to get an initial foothold and then ...

Microsoft observed active exploitation of internet-exposed SolarWinds Web Help Desk vulnerabilities enabling lateral movement. Attackers abused legitimate tools, PowerShell, and RMM software to ...

CISA has warned SolarWinds Web Help Desk users that a remote code execution (RCE) vulnerability, patched by the vendor last week, is being actively exploited. CVE-2025-40551 was added to CISA’s Known ...

The U.S. Cybersecurity and Infrastructure Security Agency (CISA) on Tuesday added a critical security flaw impacting SolarWinds Web Help Desk (WHD) to its Known Exploited Vulnerabilities (KEV) catalog ...

The Transportation Security Administration has announced a contract opportunity with an estimated value exceeding $100 million for enterprise-wide IT support services under the Field Operations & ...

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Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

AT&T is consolidating 22 internal help-desk centers into six US locations, according to sources. The move comes after a memo from CEO John Stankey and an employee survey revealed falling engagement.