Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. If you want to know where CRM is headed just take a look at what ...

Oracle announced three significant artificial intelligence (AI) overtures with a heightened focus on CRM and service this week at Oracle CloudWorld in Las Vegas. On Tuesday, Oracle released details of ...

Oracle Corp. today released the next iteration of its PeopleSoft Enterprise CRM application, Version 9.0. The company had outlined its plans for the software early last month. The rollout is the most ...

Oracle Unveils Oracle RightNow CX Cloud Service Combined with Oracle Fusion CRM in the Cloud Customer Experience Capabilities Coupled with Sales Force Automation Help Companies Achieve Sustainable ...

Oracle Corporation (Nasdaq: ORCL) is the world’s leader in CRM with 5,000 CRM customers, 5.6 Million CRM users and 150 million self-service users. Our customers rely on our customer relationship ...

While Lexmark did not name Oracle as the vendor in question, sources close to Lexmark confirmed it was Oracle's CRM product. "Oracle was a small part of a complex, highly customized implementation ...

Oracle said the new Oracle CRM Gadgets For Sales, through pre-built integration with the Oracle Contact Center On Demand application, provide quick access to important information without having to ...

Oracle CloudWorld happens this week in Las Vegas, and there will be lots of product announcements covering many things we don’t necessarily or directly care about in CRM. That used to be truer than it ...