Wake County EMS is adjusting how it prioritizes emergency calls to improve patient outcomes and balance demand from the county’s soaring population growth. Wake County 911 dispatchers will now be ...

Wake County EMS is adjusting how it prioritizes emergency calls to improve patient outcomes and balance demand from the county’s soaring population growth. The agency is shifting away from its current ...

A woman in a Ben Roethlisberger jersey approached a triage tent Thursday morning near the ambulance bay at Allegheny General Hospital. Her left cheek was streaked red, representing a gunshot wound ...

A recent study shows that ChatGPT Health sometimes gives dangerous advice, particularly in cases of real emergencies and ...

In this face-off between two customer service-focused help desk giants, I compare Freshdesk Omni and Zendesk for Customer ...

Two new initiatives in Michigan's fourth largest city are helping the city respond to a rise in EMS calls as other ...

Allegheny General Hospital staff simulated a mass shooting response to prepare for potential large-scale emergencies during next month’s NFL Draft ...

A resident assistant at a mid-size public university once described her weekly routine this way: classes from 8 a.m. to 2 p.m., a campus dining hall shift until 6, homework until 10, then RA on-call ...

Nabta Health, the Dubai-based hybrid healthcare company positions women not as a niche market but as the starting point for a broader overhaul of preventive medicine.

Every day, algorithms make consequential decisions about millions of people's lives—who gets approved for a mortgage, who is called back for a job interview, who receives priority care in a hospital ...