A password manager that fills web forms with ease ...

Airbnb CEO Brian Chesky said the company wants to increase its use of large language models for customer discovery, support and engineering.

Google Gemini Enterprise for Customer Experience challenges where intelligence lives in the CX stack—and who owns the ...

The Community Progress Tracker allows customers to search their address and see storm-related grid improvements completed ...

Substack said that customer data was accessed in October 2025, but wasn't discovered until early February.

Exclusive: ‘This is a blatant and disturbing disregard for the law and for people’s security,’ digital rights advocate says ...

CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.

Many popular apps collect far more personal data than they need to work. These 20 apps quietly gather your photos, location, contacts, and more—and you probably have at least one of them installed ...

BALTIMORE (AP) — Clothing retailer Under Armour is investigating a recent data breach that purloined customers’ email addresses and other personal information, but so far there are no signs the ...

I tested the top business messaging platforms to find the best solutions for team collaboration, security, and productivity in 2026.