A new bill in the Ohio Statehouse would exempt tipped workers from having to pay income taxes on gratuities. The move follows a similar provision in the One Big ...

While Costco is excellent for buying in bulk, customers have their share of complaints about the wholesale retailer. Here's ...

Premium car brands should also mean a premium dealer experience. Which brand dominates in this category, according to J.D. Power's customer satisfaction survey?

We've all been there: endless hold times, unresolved issues and wondering if anyone actually wants to help. The good news? Customer service experts say simple strategies can transform those ...

Interviews with customers and reviews of court records and complaints by The Post allege deceptive pricing, careless handling of belongings and aggressive pressure to tip.

AI also makes phishing attempts far harder to spot, as scammers can craft booking confirmations and other communication using ...

STATEHOUSE – Members of the Indiana House of Representatives recently honored retiring State Rep. Karen Engleman, R-Georgetown, for her 10 years representing House District 70. “Over the past 10 years ...

Bad customer service can be frustrating, but consumer experts say you shouldn't be left paying for poor work, bad products or unresolved problems and you may have more power than you think to get your ...

A viral TikTok is fueling backlash against telecom company Spectrum after a customer recorded a heated call with a retention agent who allegedly refused to cancel her service, berated her, and hung up ...