This complete playbook covers architecture decisions, enrollment UX, recovery design, and the deployment strategies that drove eBay's 102% adoption increase and HubSpot's 4x faster logins.

In Unshaming: A Memoir of Recovery, Relapse and What Comes After, Bydlowska confronts the shame of relapsing after becoming, as she puts it, the "poster girl for sobriety." The book opens with her ...