Prevalence of difficult encounters among clinic patients was 0.17; characteristics that increased difficulty included depression, chronic pain. (HealthDay News) — Providers perceive 17 percent of ...

Rarely, some patients do have personality issues that make dealing with them difficult or impossible. If your staff have strong reservations about or a strong negative reaction to a particular patient ...

Have you ever felt like a “bad patient?” It might not be all in your head if you think a doctor is annoyed with you. When I began working in hospitals and clinics, I learned of an ominous ...

In late summer of 2016, Sacramento, the city I call home, opened a new arena to keep the NBA’s Sacramento Kings from leaving the city. The investment in the arena included cutting edge technology, ...

Forty years ago, I had my most angry professional moment. It happened at a weekly meeting that included all our faculty, staff, and trainees—about 200 people. A young and arrogant, not very bright, ...