The company's move from contact center partner to competitor reflects a wider recognition of CCaaS's rise over CRM.

The Pomona College Theatre Department’s production of “Yoga Play” ran from March 5 to 8 in the Allen Theater at the Seaver Theatre Complex. The play, in which three executives of a fictional apparel ...

In recent years, senior civil servants have snagged a number of high-profile jobs as charity chief executives. So what is it about leading ...