Desk365 announces a Premium plan with upgraded AI, enterprise security, & asset management capabilities to help ...

Following its record-breaking USD $30 million Series B funding round in 2025, the largest AI investment at the time in MENA, Lucidya, the AI-native Customer Experience Management (CXM) platform, ...

Award-winning ERP VAR Joins ServiceTrade's Partner Program, Connecting Commercial Service Contractors to Integrated, Purpose-built Technology Solutions ...

Zendesk acquires AI startup Forethought to expand agentic customer service capabilities, integrating automation, ...

Ship.com has released its latest shipping platform integration designed specifically for Walmart Marketplace sellers. The ...

We've talked a lot recently about big tech under threat from AI. It's a tricky thing to visualise given that big tech companies are at the forefront of this kind of innovation. But this is what it ...

In the spirit of reconciliation, Australian Associated Press acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our ...

With so many changes in how people communicate, the lead generation and conversion process seems daunting. But experts say ...

In an exclusive interview, Anthropic’s Steve Corfield details the $100 million Claude Partner Network push, certification ...

PeaceHealth has become a top-down organization that then has to put out the fires they ignite.” Fortunately, I am not a highly paid health-care executive with an office in Vancouver, Clark County. Nor ...

Deltek, the intelligent platform for project-based businesses, today announced multiple recognitions in recent reports from a leading analyst firm.

Christine Horton attended ServiceNow’s London AI Summit for CRN UK this week to report on her top takeaways on the new launches, the vendor’s strategy on AI governance and what MSPs make of its AI cap ...