A Bengaluru flyer has won compensation after an 18-month battle with Air India. After a flight to Delhi, he found his trolley ...

Benjamin Franklin’s famous statement about the inevitability of death and taxes could have been extended to include political ...

A Bengaluru man successfully sued Air India after his checked luggage was damaged. Despite airline staff initially refusing to register his complaint, a consumer forum ruled the airline negligent. Air ...

Consumers' satisfaction with online shopping, health and wellness, and other areas is on the rise, according to 77th annual report ...

Aviation has long been treated as a special case in climate policy yet the industry’s era of exceptional treatment may be ...