Kate Fox says Joe Ceccanti was the ‘most hopeful person’ before he started spending 12 hours a day with a chatbot On 7 August, Kate Fox received a phone call that upended her life. A medical examiner ...

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

Burger King is introducing an artificial intelligence chatbot called “Patty” to help its restaurant employees. It is part of a larger system called BK Assistant. The AI assistant is currently being ...

is a news writer who covers the streaming wars, consumer tech, crypto, social media, and much more. Previously, she was a writer and editor at MUO. Burger King is launching an AI chatbot that will ...

Chatbots can sound reassuring and comforting. They're designed to. But they aren't trained to be mental health providers. Jon covers artificial intelligence. He previously led CNET's home energy and ...

WASHINGTON, March 2 (Reuters) - Three U.S. cabinet agencies on Monday moved to cease use of Anthropic's AI products, joining the military in directing staff to use models from rivals such ‌as OpenAI ...

OpenAI-powered assistant will help to ‘understand overall service patterns’, company says, as move sparks backlash From hospitality workers to retail employees, the exaggerated “customer service voice ...

A new study from the Pew Research Center finds teenagers think chatbot-assisted cheating has become “a regular feature of student life.” A new study from the Pew Research Center finds teenagers think ...