Despite the image projected by one leading insurer in a popular advertising campaign, the vehicle damage claim process is not working. Repair experts are frustrated, customers are angry and insurance ...

Failing to do these things could cost you big — potentially tens of thousands of dollars.

Health Insurance Complaints: Be careful! These are the 5 worst health insurance companies in the country; they reject the most claims. Revealed in the 2023-24 report of the Insurance Ombudsman. See ...

If navigating your health insurance benefits feels like finding your way through a maze, you're not alone. "The average person is not trained to navigate the complexities of our health care system," ...

The financial services ombudsman says 2025 was its busiest calendar year on record, with 111,000 complaints and the most complained-about issue across all financial services was claims handling delays ...