The financial services ombudsman says 2025 was its busiest calendar year on record, with 111,000 complaints and the most complained-about issue across all financial services was claims handling delays ...

Consumers with insurance complaints or questions now have another tool at their disposal. The Department of Financial Regulation has launched a portal on its Insurance Division website where consumers ...

Failing to do these things could cost you big — potentially tens of thousands of dollars.

Insurance company complaints are common enough that the state of Oregon has an entire division devoted to helping consumers cope. The Oregon Insurance Division operates under the Department of ...

Regulator asks insurers to conduct 'root-cause analysis' of complaints and improve oversight of agents, brokers and digital channels ...