The Oregon Employment Department (OED) has released a comprehensive report on its ongoing effort to improve customer service ...
When looking for car insurance, one metric to consider is the ratio of customers lost versus gained. These insurers have the worst ratios per Consumer Reports.
It took an insurance executive to reinforce my conviction that we need publicly funded universal health care! In a Feb. 20 op-ed, Denise McDonough, chief executive of Anthem Blue Cross and Blue Shield ...