From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

Incident IQ Introduces AI that Accelerates K–12 IT Support and Protects Instructional TimeThe Associated PressATLANTA ATLANTA–(BUSINESS WIRE)–Feb 25, 2026– K–12 technology leaders can now accelerate ...

Some of the world’s leading software franchises have been under extreme pressure over the past several months as fears of AI ...

For the repeated time, attackers have targeted systems with the ticketing software SolarWinds Web Help Desk (WHD). Following successful attacks, it is to be assumed that PCs are fully compromised.

AI PRO processors power AI PCs — personal computers with on-device AI features that enable cutting-edge security and speed without being tethered to the cloud.

In October of last year, Chris Quinn, the editor of Cleveland.com and the Plain Dealer, posted a job listing for an “AI rewrite specialist.” Quinn imagined this new employee would use an AI chatbot to ...

Microsoft observed active exploitation of internet-exposed SolarWinds Web Help Desk vulnerabilities enabling lateral movement. Attackers abused legitimate tools, PowerShell, and RMM software to ...

Bitcoin's future hinges less on technological factors and more on how AI affects growth, employment, real interest rates, and ...

If you spend the majority of your day sitting at a desk, finding ways to move more is important. A number of studies have shown that prolonged sedentary behavior increases your risk for several health ...

Explore the future of work with the autonomous workforce, where AI agents enhance efficiency and productivity in organizations.

The technology giant and third-party security vendors are plotting an ambitious overhaul of how their products interoperate.