WalletHub’s latest study highlights which loyalty programs deliver the most consistent value.

There's a compelling argument making the rounds in marketing circles right now, and it goes like this: AI agents will soon ...

Loyalty programs direct traveler behaviors, but they’re also increasingly “gamified” by travelers to maximize the benefits of the programs, according to a new three-part research series by our sister ...

Marriott had an exciting year in 2025, as its luxury offering once again proved the hotel giant's main profit driver. The chain recently reported a 2025 full-year net income of $2.6 billion, which ...

Loyalty programs remain deeply embedded in how travelers plan, book and experience travel, but a new 3-part research series from Phocuswright shows that heavy participation does not necessarily ...

In a one-on-one interview, Oberg shares lessons learned, the impacts of technology on travel and Marriott’s growth prospects as she passes the baton.

The bass hits you first, then the screams. In a packed Tokyo hotel ballroom over the summer, 200 fans went wild as global K-pop sensation Enhypen took the stage. What looked and felt like a concert ...

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United Airlines Holdings Inc. is overhauling its loyalty program, offering more benefits to customers who carry the airline’s co-branded bank cards while reducing some rewards for budget flyers.

Gap Inc. on Tuesday unveiled a loyalty program that brings not only simplicity and a new identity, but also opportunities for meaningful connections to its customers. The update, “Encore,” applies to ...

The Mapito Safari Camp incorporates local craftsmanship, including textiles from the Ifakara Women Weavers Association and beadwork from local cooperatives.

TSA PreCheck offers faster screening at airports nationwide, including Phoenix Sky Harbor Airport. How it works and how to ...