A GP surgery has revealed the high volume of abuse its receptionists have been facing from patients. Aggressive comments made by patients have led Watton Medical Practice to address the behaviour.

As patients hang up faster and delay care, practices abandon shared call centers for dedicated front office support THE COLONY, TX, UNITED STATES, January 21, 2026 ...

THE COLONY, TX, UNITED STATES, January 21, 2026 /EINPresswire.com/ — Healthcare practices across the United States are moving away from shared call center models ...