Campaigners have called for action amid reports a growing number of households on smart meters are being cut off by energy companies. A rise in the so-called 'switch by stealth' of people being forced ...

Customers' fears that they could be forcibly switched onto prepayment energy meters may be putting people off getting smart meters, MPs have warned. Last winter smart meters were used to switch some ...

Millions of people in the UK have a prepayment meter to pay their energy bills which they top up with credit. They are a unique way to pay because you buy your energy in units before you use it. This ...

If you're struggling to pay your energy bills and have built up a debt on your account, your supplier may want to move you onto a prepayment meter so they can collect repayments over time. But prepay ...

The competition watchdog has called for the prepayment price cap to stay in place after 2020 due to the slow roll-out of smart meters – but customers could pay more under the cap when calculation ...

Millions on prepayment meters could claim ‘emergency cash’ to switch heating on this winter. You can get temporary credit if you can’t afford to top up your meter. Your supplier might add this to your ...

UK energy regulator Ofgem has ordered energy companies to suspend the forced installation of prepayment meters in the homes of customers who have fallen behind on their bills. It comes as British Gas ...

LIBERTY LAKE, Wash.--(BUSINESS WIRE)-- Itron, Inc. (NASDAQ: ITRI), which is innovating the way utilities and cities manage energy and water, announced the release of the Itron Intelis gFlex prepayment ...

LogicaCMG has partnered with T-Mobile to bring its Instant Energy service to the UK market. Instant Energy is a new service that revolutionizes prepayment metering for gas and electricity customers by ...

Everyone with a smart meter will be eligible for £40 payments under a new rule now in place from energy regulator Ofgem. Households which have to wait more than six weeks for installation, or who have ...