Restocking fees associated with returning auto parts can seriously erode any refunds you're looking for, which makes it critical to shop carefully.

For a brief moment there, it seemed like free shipping and returns had become the norm, to the point where a lot of the smaller online shops were doing it to stay competitive. That may be over. Even ...

Retailers are bracing for "returnuary" as post-holiday returns are projected to exceed $800 billion nationwide this year. Major brands like Macy’s, Kohl's, and Best Buy are now charging restocking or ...

CINCINNATI — The era of hassle-free returns is fading quickly, with many retailers now charging shoppers unexpected restocking and shipping fees that can quickly turn a bargain into a budget buster.

Apple’s response to the ongoing iPhone 4 “death grip” debacle is largely cosmetic, but at the end of the day, Cupertino’s made sure that everyone knows that “if you are not fully satisfied, you can ...

(WJAR) — Need to return an online order? Watch out for a restocking fee! For years, online retailers have made it easy for us with free shipping and free returns. Apparently, they made it too easy, ...

A restocking fee is normally charged when you return a component for credit. Some vendors will also charge a restocking fee when you return for exchange (get back a different product). Most vendors ...

Shoppers rushed to begin making holiday gift returns on Friday. This year, the National Retail Federation says nearly three-quarters of all retailers now charge some sort of return or restocking fee. ...