Practitioner perspectives refine the debate over NPS, revealing why behavioral data and operational discipline often matter more than the score itself.

Uncle Giuseppe's in New Jersey hooks me back for its tremendous comfort food; NPS, on the other hand, is too much comfort for CX leaders.

Survey of nearly 2,000 clients reflect rising loyalty during a period of rapid growth, acquisitions and rebrand ...

Raia Drogasil SA (RADLY) reports robust revenue growth and market share gains, while navigating challenges in pricing and inventory management.

SCHAUMBURG, Ill.--(BUSINESS WIRE)--SEKO Logistics (SEKO), the leader in end-to-end global logistics, today announced a world-class global Net Promoter Score (NPS) of +71 for the second half of 2025, ...

Customers rate WFG 4.9 stars as Direct Operations sustain a world-class 94 NPS, powered by people, process, and ...

SEKO Logistics (SEKO), the leader in end-to-end global logistics, today announced a world-class global Net Promoter Score (NPS) of +71 for the second half of 2025, an increase from its ...

Fulcrum Collective provides supply chain solutions for the retail industry and invests in and advises startups.  Founded by Ron Whaley, the family-owned business has been revitalized since hiring a ...

In the news release, The Plateau Group Rebrands as Lumos Insurance, issued 09-Mar-2026 by Lumos Insurance over PR Newswire, we are advised by the company that changes have been made. The complete, ...

Nambawan Super Limited will be aiming to improve its member services in 2026. The company recently appointed a new Chief Executive Officer, Lachlan Bird, in January this year. With the new leadership, ...