Birdzi, providers of a retail intelligence platform for the supermarket industry, today released AskKea, a natural language business intelligence assistant that enables grocery retailers to query ...

Shirofune today added a feature within its advertising operations automation platform to automatically optimize Amazon advertising performance during major sales events such as Amazon Prime Days or ...

Generative video can show customers exactly what they need to see, assembled from their product or account state, to solve their particular issue.

The rebrand reflects the company's evolution into a comprehensive, full-funnel demand generation platform serving enterprise B2B organizations worldwide.

Bambuser's GEO Discovery helps companies unlock video content for better discoverability by GenAI search engines.

Gartner’s prediction that genAI cost per resolution will exceed offshore human agents by 2030 arrives at the same time a different finding, from Qualtrics research, shows that AI customer service is ...

New joint capabilities position Klaviyo and Shopify help companies scale across markets with a unified data foundation.

Artificial intelligence now sits at the center of nearly every CX roadmap. But between vendor hype, evolving frameworks, and rapid technology shifts, it can feel difficult to separate real opportunity ...

Your AI Blueprint for Contact Center ReadinessArtificial intelligence now sits at the center of nearly every CX roadmap. But between vendor hype, evolving frameworks, and rapid technology shifts, it ...

C onversational experience orchestration (CXO), defined by Opus Research as the operating model that unites conversational artificial intelligence, conversational intelligence, an ...

New two-way sync between CallRail's Voice Assist and Yardi allows real estate teams to provide callers with live pricing, availability, and property data, even after hours.

Forsta's new AI agents embed intelligence across the research lifecycle, streamlining setup, analysis, and reporting.