AI-driven spam filters and rising buyer expectations are pushing marketers to abandon "spray and pray" email tactics in favor ...

Rising expectations for rapid responses are draining the life from asynchronous customer support, according to a new study by a global customer support platform for e-commerce brands and online ...

Artificial intelligence chatbots drove 28% more shopper referrals to retail apps during the Black Friday weekend in 2025, accelerating the rise of AI storefronts. Analysis by mobile app insights ...

Organizations are spending heavily on AI-driven sales enablement — yet execution on the ground continues to lag. Industry reports show 2025 was a tough year for sales teams, with slipping quotas, ...