The competitive landscape for business communications is undergoing a profound shift, and Avaya finds its future prospects tightly linked to a single, critical transition: moving its core business ...

Is choosing to leave voluntarily preferable to being laid off? It does appear to be the strategy that Avaya has in mind, offering a voluntary exit program for employees to cut down its staffing ...

Many businesses struggle with disconnected systems and rigid business processes. Avaya Infinity™ Platform is here to cut through the noise. Delivering outstanding customer and employee experiences is ...

I had a frank conversation with the then CEO of Avaya, Alan Masarek in August 2022. In Avaya: Reasons To Be Optimistic, I documented some of the challenges the company faced, both with the portfolio ...

Empowering enterprises to reimagine traditional contact centers, Avaya Infinity™ transforms fragmented experiences into authentic connections that nurture relationships and build loyalty Avaya ...

Former Avaya executive Jim Chirico has been appointed CEO of Dallas-based INSTANT Intelligence, a data automation and agentic AI technology company founded in 2015. INSTANT said that former CEO ...

The Securities and Exchange Commission charged four companies Oct. 22 for making misleading disclosures regarding cybersecurity risks and hacks, including Morristown-based Avaya Holdings Corp. To ...

Three individuals who orchestrated a massive software pirating operation involving the sale of Avaya business telephone system software licenses worth over $88,000,000 have been sentenced to prison.

Avaya CEO Alan Masarek is to retire at the end of the year with current Board Chair Patrick Dennis named as the new CEO. Dennis brings 30 years of experience and a proven track record of ...

After attending Avaya ENGAGE Conference 2024, I wanted to take a moment to share our excitement in participating at the action packed event. Attended by Avaya customers, channel partners, and industry ...