Sometime last weekend, hackers asked Meta’s AI support bot for access to someone else’s Instagram account. The bot said yes. While this hack was obviously a ...

Forbes contributors publish independent expert analyses and insights. Founder & Advisor on Emerging Tech. Covering VC. This voice experience is generated by AI. Learn more. This voice experience is ...

“Hey, it’s Theo,” said the friendly text message from the restaurant I’d just booked on Resy. “Looking forward to having you in tomorrow. Any dietary restrictions or allergies for the kitchen, and are ...

WASHINGTON — A man in Pierce County was trying to get help because of an issue on Facebook. Instead of a solution, Daniel Fisk Bennett got stuck in a loop with an AI chatbot. Fisk Bennett is a veteran ...

LONDON, UNITED KINGDOM, March 20, 2026 /EINPresswire.com/ — YouTubeVideoPromotion.com is issuing a caution to content creators, musicians, brands, and businesses in ...

Operational complexity has become a growing challenge for advisory firms as their technology stacks expand. Questions about workflows, reporting, billing, and integrations can often slow teams down or ...

Microsoft’s Azure cloud platform suffered a broad multi-hour outage beginning on Monday evening, disrupting two critical layers of enterprise cloud operations. The outage, which lasted over 10 hours, ...

Microsoft has secured a $170.4 million task order to continue supporting the Cloud One program, a cornerstone of the Department of the Air Force’s enterprise cloud strategy. The firm-fixed-price task ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer service experiences Survey of more than 600 U.S. consumers shows frustration ...

Many popular internet services experienced slowdowns and outages Tuesday morning, with the major web infrastructure company Cloudflare saying a bug led to broad problems on its network. Limited time: ...