Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and perspectives ...

update SINGAPORE--Oracle launched on Monday two new products that it said will allow users to integrate social networks into their customer relationship management (CRM) system. The software vendor's ...

Oracle Corp. plans to release the latest version of its CRM (customer relationship management) applications within the next two months, as part of an ongoing update of its E-Business Suite. Oracle CRM ...

Oracle is hoping to differentiate its cloud CRM (customer relationship management) software from that sold by rivals such as Salesforce.com with a new set of industry-specific capabilities. Oracle CRM ...

Oracle has released version 20 of its Oracle CRM On Demand product. It is a major release with significant upgrades to the industry-specific life sciences vertical as well as horizontal functionality, ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. If you want to know where CRM is headed just take a look at what ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

eSpeaks host Corey Noles sits down with Qualcomm's Craig Tellalian to explore a workplace computing transformation: the rise of AI-ready PCs. Matt Hillary, VP of Security and CISO at Drata, details ...

Oracle Corp. is counting on the latest revision of its E-Business Suite, aimed largely at improving sales processes, to finally give it the elusive traction it has sought in the CRM market for years.

不可否认，国际巨头在过去几十年里凭借先进的管理理念和强大的技术架构，在全球范围内建立了绝对的统治力。然而，当这些“舶来品”深入中国复杂的B2B商业环境时，许多企业发现，那套基于西方成熟商业逻辑的系统，在面对中国特色的渠道管理、复杂的组织客情以及多变的业务流程时，开始显得“水土不服”。