Looking for remote work this February? You’re not alone. Many companies are still hiring people to work from home, even ...

One piece of good news and one piece of (expected) bad news on the front for superstar centers today for the Penguins. Let’s get the bad out of the way, Evgeni Malkin is facing a suspension from the ...

Call center jobs don’t just require special skills — they often require emotional armor. So when one laid-off tech support worker took a new contract denying warranty claims, he got paired with a ...

Washington – New research from the environmental advocacy group Food & Water Watch demonstrates that common claims of robust job creation from the ballooning data center industry are grossly inflated.

Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to see how the technology works and ...

As Charter Communications lays off all 176 employees at its Portland call center, experts expect more static on the line for Maine’s labor market. The Connecticut-based owner of the Spectrum ...

So, you’re looking to land your first job in a call center, huh? It can feel a bit daunting, especially if you don’t have any direct experience. People often wonder how to even get past the interview ...

Thinking about a job in a call center but don’t have any direct experience? It’s totally doable. A lot of people get their start in these roles because they offer a chance to learn and grow. The trick ...

PORTLAND, Maine — Charter Communications has announced that it is eliminating 176 positions at its Portland call center as part of a transition to other U.S.-based customer service centers, a company ...

Allianz SE is in talks about potential job cuts at its assistance and travel insurance subsidiary Allianz Partners as it seeks to use more artifical intelligence. The cuts will likely affect call ...

The Wisconsin Rapids Job Center will close Dec. 31, 2025. People will still be able to access in-person services in Wausau and Marshfield. Help and other resources will be available online, by phone ...

BREWTON, Ala. (NewsNation) — A tech company is reversing decades of offshore outsourcing by hiring hundreds of workers in rural Alabama to handle customer service and IT operations for Fortune 1000 ...