The contact center industry is grappling with how to effectively incorporate artificial intelligence (AI), especially as new AI agents are on the horizon. Many legacy systems require extensive ...

Amazon Web Services is rolling out a slate of new homegrown AI models and a service for enterprise customers to build their own custom versions. The cloud provider launched Nova 2, a fleet of four new ...

Amazon Web Services and Google Cloud launched Monday a new jointly developed service that enables their customers to instantly establish high-speed connectivity between the two cloud platforms. Such a ...

Some enterprises are best served by fine-tuning large models to their needs, but a number of companies plan to build their own models, a project that would require access to GPUs. Google Cloud wants ...

A large-scale outage involving Amazon Web Services (AWS) took websites offline for millions of people, including Canvas. Jenna El-Attar/ Guest Artist On Monday, Oct. 20, a large-scale outage involving ...

Electronic Arts' (EA) hit new massive multiplayer FPS Battlefield 6 has remained one of the most popular online games since it released a week and a half ago, with hundreds of thousands of players ...

AWS re/Start, a full-time, classroom-based skills development and training program, has been preparing individuals for careers in the cloud and connecting them to potential employers since 2017. In ...

Salt Security today announced the launch of Salt Cloud Connect for AWS, an API security solution to deliver full API visibility and posture governance without the need for traffic data or agents. Salt ...

Amazon’s AWS powers some of the world’s leading crypto exchanges with high-throughput cloud infrastructure for crypto trading, presenting a central point of vulnerability. Binance, KuCoin, MEXC and ...