New QR-based customer loyalty program for B2C helps independent restaurants compete with large chains by turning ...

Michaels has updated its loyalty program, revamping its two lowest tiers and adding a third tier for customers that spend at least $1,000 annually, the company announced Monday. All Michaels Rewards ...

Starbucks’ recent overhaul of its loyalty program marks a significant shift for what has long been considered the benchmark ...

Convenience-store chain Weigel’s is extending its loyalty ecosystem beyond its own digital channels through a new integration that allows customers to earn rewards on orders placed through DoorDash.

New research reveals 66% of brands see CX improving — while only 17% of consumers agree. What's behind that major customer ...

Ivis Mas has officially introduced CX Glow, an innovative program designed to revolutionize the customer experience for small businesses. This initiative aims to empower small business owners and ...

From earning extra miles to same-day flexibility, these hacks will help you get the most out of flying with American Airlines ...

With the likes of Amex and JPMorganChase upgrading card perks, BofA is expanding no-fee access to more customers and products and adding incentives.

With 40% of its sales driven by its rewards program, the Southern chain is betting on loyalty to fix its traffic slump.

AMC Theatres hopes to reverse shifting customer behavior with a new free perk.

McDonald's is launching a Happy Meal with two brand partnerships, featuring six collectible toys and themed packaging ...

The pizza chain will enhance its app with an AI-powered food ordering agent in the coming quarter, CEO Todd Penegor said.