Lawmakers say that more than 800,000 taxpayers could receive CP53E notices tied to the phaseout of paper checks, potentially ...

Digital channels recorded remarkable engagement throughout the year, with total interactions via email, chat, social media channels, and WhatsApp nearing 1.2mln ...

Tickets for the new direct Stirling to London train service, which will call at Carlisle, are set to go on sale in due course, according to operator Lumo.

NJ Transit and Amtraks month long cutover of one track to the new Portal Bridge will cut service by 53% for one month. This is what you need to know about changes to rail commuting.

DUBAI, 11th March, 2026 (WAM) -- The Ministry of Human Resources and Emiratisation (MoHRE) completed over 60 million communication engagements with its customers through the Tawasul system in 2025, ...

Have a complaint about a company? Or even a compliment to share? The chief executive is expecting your call. At least that’s how some businesses are handling customer-service matters these days. Tom ...

Agentic Commerce Poised to Accelerate; Marketers Fear Losing Direct Relationships as Nearly Half of Surveyed Consumers Expect to Interact with Brands through AI Agents by the end of 2026 "As AI ...

Revolut has secured a full UK banking licence after a four-year wait to offer current accounts to customers - find out what that means for you below. You'll also find all the day's personal finance ...

In Federal Court proceedings launched against Auto & General Services Pty Ltd – the insurer that arranges Budget Direct products – the Australian Securities and Investments Commission alleges that ...

SpaceX seems to be bulking up a little-known customer support phone line for Starlink, expanding it to “24/7” operations. The satellite internet system long handled customer support issues through ...

This recognition reflects years of intentional investment in how we support future educators.” — Cindi Barry, Vice President for Customer Success at Teachers of ...

Ramco Systems, the software firm from Chennai’s Ramco Group, has launched Chia, a conversational AI chatbot that can automatically handle customer support requests for businesses. According to Abinav ...