Lawmakers say that more than 800,000 taxpayers could receive CP53E notices tied to the phaseout of paper checks, potentially ...

Digital channels recorded remarkable engagement throughout the year, with total interactions via email, chat, social media channels, and WhatsApp nearing 1.2mln ...

The Ministry of Human Resources and Emiratisation (MoHRE) completed over 60 million communication engagements with its customers through the Tawasul system in 2025, reflecting the impact of digital ...

Layton said, "EBITDA in Q4 was below our expectations and below our standard. This was not a demand problem; it was an execution and cost control issue, and we own it." Lancaster reported ...

By Prof. Samuel Lartey Just as financial technology has transformed payments, lending, and financial inclusion, marketing technologies have quietly become one of the most powerful engines of modern ...

The charitable foundation established in 2025 produced a one-time impact on GAAP net income and diluted earnings per share, with management clarifying, "While this contribution reduced net income, it ...

As Sound Transit nears the maiden voyage of the cross-lake connection link, they are adding the 2-line service between the Chinatown-International District and Lynnwood, as well as adding hours of ...

Customer service workers don’t get paid to be punchlines. In this story, a woman working at a call center took a late-night call from a customer. She couldn’t solve his problem, but before ending the ...

NJ Transit and Amtraks month long cutover of one track to the new Portal Bridge will cut service by 53% for one month. This is what you need to know about changes to rail commuting.

The first scheduled Link 2 Line train departed International District/Chinatown station (CID) this morning, marking the start of full 2 Line simulated service — a key final step before the 2 Line’s ...

SpaceX seems to be bulking up a little-known customer support phone line for Starlink, expanding it to “24/7” operations. The satellite internet system long handled customer support issues through ...